Forest City Estates vs Abbey Rentals & Property Management: which fits new construction & condo sales?

Updated 2026-07-27 · 3,684 reviewed · 300 listed · How we rank ›

Both of these London, Ontario firms show up as options when buyers or developers ask around about new construction and condo sales, but the data points to two different reputations. Here's how they stack up using our methodology, focused on what matters for moving new units and managing condo relationships rather than general property upkeep.

Verdict

For new construction and condo sales, the deciding factor is which agency buyers will trust to follow through, not just close the deal. Forest City Estates fits that need better: a 4.0 rating, quick maintenance response, and staff recognized by name suggest a smoother experience for buyers moving into a new unit. Abbey Rentals & Property Management has real strengths in maintenance turnaround too, but its lower rating and recurring complaints about screening, communication delays, and structural issues make it the riskier pick unless you have a specific reason to work with them.

Side by side

Criterion	Forest City Estates	Abbey Rentals & Property Management
Google rating	4 (92 reviews)	2.7 (65 reviews)
Services	residential sales, property management, new construction condos	residential sales, property management, new construction condos, commercial real estate
Verification	Google-verified	Google-verified
Composite score	67	55

Google rating: Forest City Estates: 4 (92 reviews); Abbey Rentals & Property Management: 2.7 (65 reviews)
Services: Forest City Estates: residential sales, property management, new construction condos; Abbey Rentals & Property Management: residential sales, property management, new construction condos, commercial real estate
Verification: Forest City Estates: Google-verified; Abbey Rentals & Property Management: Google-verified
Composite score: Forest City Estates: 67; Abbey Rentals & Property Management: 55

What reviewers say

Forest City Estates

Residents consistently praise the friendliness of staff like Nitish and the grounds keeper Pwee, with maintenance requests handled promptly. However, significant complaints centre on elevator failures, cleanliness gaps in common areas, pest infestations, and odour issues that management has allegedly ignored.

Abbey Rentals & Property Management

Five-star reviews highlight fast maintenance fixes and attentive staff, particularly Jamie and Amy, with tenants noting prompt responses to repair requests and clean, well-maintained properties. However, a significant proportion of one and two-star reviews cite communication delays on rental inquiries, pet policy mishandling, unresolved structural problems (cockroaches, non-locking heritage windows), and past incidents of disruptive conduct that undermine trust.

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